There are several people going on the trip, do we have to take out insurance for each person or is it calculated on the rent?
Adar Plus: The insurance for this is calculated on the total amount of the rental. The others participants have to be mentioned on the formulary.
In the event of cancellation, is my down payment covered?
Adar Plus: Yes, if the down payment has been paid to the owner.
And if I've paid the entire amount?
Adar Plus: We will reimburse you for all amounts paid to the owner.
There are several families going on the trip. If one of the families cancels, what happens?
Adar Plus: If the rental concerns several families, each one is covered for their share. The rental is not cancelled in this case; the insurance indemnity concerns the mathematical share of the family in question.
Does the insurance cover personal items?
Adar Plus: No.
Am I covered if I break the living room table on the accommodation?
Adar Plus: Yes, in a limit of 2 500 euros, with a deductible of 75 euros.
The period of time for subscribing is now over. Can I still take out insurance?
Adar Plus: Yes, but you will be covered only for Tenant’s liability, Assistance evacuation, Fraud and Non-Conformity guarantees (not cancellation and interruption).
I have just been fired for economics reasons, can I cancel the trip?
Adar Plus: Yes.
My accommodation was supposed to be located less than 100m from the beach but it is located 1km from the beach. What happens in that case?
Adar Plus: You don’t accept the accommodation and we will reimburse you the rent. We will contact the owner. We will offer you a night in a Hotel.
I arrive on the rented accommodation address but there is no accommodation, Am I covered?
Adar Plus: Yes, Adar Plus will reimburse you the amount of the rent. We will offer you a night in a Hotel.
There is a flood on the accommodation because I let the faucet open, Am I covered?
Adar Plus: My responsability is engaged, so Adar Plus will deal with the damages , limited to 1 525 000 euros for material damage due to water, fire, explosion, floods.